Terms & Conditions

Welcome to Mangamaunu Retreat!

Introduction

By using our website, you agree to these terms and conditions.

Definitions

"Retreat" refers to Mangamaunu Retreat.

"Services" refers to the accommodations and activities offered by the Retreat.

"Customer" refers to individuals booking or using our Services.

Booking and Reservations

To book a stay at Mangamaunu Retreat, please follow the instructions on our booking page. Payment is made by secure bank deposit once your booking is confirmed.  Confirmation of booking and payment will be sent via email.

Cancellations and Refunds

Cancellations made 30 days before the check-in date will receive a full refund.

Cancellations made 15-29 days before check-in will receive a 50% refund.

No refunds will be given for cancellations made less than 15 days before the check-in date.

Cancellation policy applies even if you cancel for illness or disruptions caused by COVID-19.

Pricing and Fees

All Prices listed on our website may vary based on season and availability. All prices include applicable taxes unless stated otherwise.

Prices shown in our luxury wedding package are for example only and based on estimations and quotes current in May 2024.  Prices for any of the included services will vary based on season and availability.

Pricing for add-ons to wedding packages are subject to change and subject to availability, pricing shown is an estimation only as of May 2024.

Check-in and Check-out

Check-in is at 3:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out can be arranged subject to availability.

Notification of late check-ins due to travel times must be made 48 hours or more prior to check-in date.

Use of Services

Guests are expected to respect the property and other guests. Any damage to the property will be charged to the guest responsible.

Privacy Policy

Please refer to our Privacy Policy for information on how we handle your personal data.

Intellectual Property

All content on this website is the property of Mangamaunu Retreat and affiliates and may not be used without permission.

Limitation of Liability

Mangamaunu Retreat is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Governing Law and Jurisdiction

These terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

Changes to Terms and Conditions

We reserve the right to change these terms at any time. Changes will be posted on our website and will take effect immediately.

Contact Information

For any questions or assistance, please contact us at:

Mangamaunu Retreat

1137 State Highway 1, Hapuku 7371

+64 221897215

enquiries@mangamaunu-retreat.co.nz