Mangamaunu Retreat ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mangamaunu-retreat.co.nz/, book our services, or interact with us.
Information We Collect
Personal Information
Booking Information: Name, email address, phone number, home address, and payment details.
Identification Information: Passport number or other identification details if required for legal purposes.
Non-Personal Information
Usage Data: Information on how you use our website, including IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
How We Use Your Information
We use the collected information for various purposes, including:
Booking and Reservation: To process and manage your bookings.
Communication: To send you booking confirmations, updates, and customer service responses.
Personalization: To customise your experience and tailor services to your preferences.
Marketing: To send promotional materials and special offers, if you have opted in.
Improvement: To analyse usage and improve our services and website functionality.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing and marketing.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to your personal data we hold.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Objection: Object to the processing of your personal data for specific purposes.
Restriction: Request restriction of processing your personal data.
Portability: Request transfer of your data to another entity.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mangamaunu Retreat
1137 State Highway 1, Hapuku 7371
enquiries@mangamaunu-retreat.co.nz
Contact us